• BORROWER CONTACT
    PORTAL

    The Solution for Borrower Communication and Hardship Assistance

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As the world around us faces unprecedented challenges, the CFPB in conjunction with the CARES ACT is asking our industry in particular to rise up to meet them. Our quick-enabled Borrower Contact Portal is uniquely positioned to help you answer that call.

The Buyer Contact Portal was modeled after our established borrower to servicer connection within our Loss Mitigation Portal and designed flexible enough to support multiple mortgage relief programs. Now more than ever it’s critical to ensure that your borrower’s have an always accessible means to learn about hardship assistance options and method to submit any financial data or legal documentation securely.

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BENEFITS TO YOUR OPERATIONS:

Store all borrower hardship requests, data, and documents in a transparent, secure, and audit ready platform



SPEED TO MARKET

Our Borrower Contact Portal is pre-built, and ready to plug into your operation

BRANDING

Easily add your branding and setup a link from your corporate sites.

PROGRAM CUSTOMIZATION

Add as many assistance or mitigation options as you support. Create separate instruction, data and document upload requirements for each.

LOAN VALIDATION

Upload your loan numbers for front-end validation so that you are only receiving inquiries from customers.

SCALABILITY

Use queues and reports to efficiently track your requests in one secure, organized and manageable location.

WANT MORE INFORMATION ON OUR BORROWER CONTACT PORTAL?

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BORROWER BENEFITS:

Remain compliant by offering a web-based borrower communication solution



SMOOTH TRANSITION

Portal links directly from your corporate site for easy finding and seamless changeover.

PASSIVE GUIDANCE

Borrowers are able to peruse at their own pace, all of your available options for assistance.

SECURE SUBMISSIONS

Borrowers register for secure access to submit their inquiry, including related documents and information.

IN THE LOOP

Borrowers can login to see the latest status of their submission.

RES.NET IS OPEN AND

We're Here For You

If You Would Like More Information Regarding The Borrower Contact Portal, Please Contact Us By Filling Out The Form.

Address: 25520 Commercentre Dr. STE 150. Lake Forest, CA

Phone: (800) 760-7036

Email: Support@res.net

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